Employee call in sick? Time to fix the schedule. Customer complaint? Better jump on that quickly or it will go public via an online review. But what do we do if the crisis had the potential to go beyond just a moment and potentially impact all current and future customers?
Paul Dumas2020-04-05T12:32:34-05:00COVID-19: Pro-active Communication is Key in a CrisisPaul Dumas2020-04-05T12:32:34-05:00